1. Who we are
Yaarl Artistry provides makeup services (including bridal, events and shoots) in Sydney, Australia. This website is used to showcase work and allow clients to enquire about services.
2. What personal information we collect
Depending on how you interact with us, we may collect:
- Identity and contact details (e.g. name, email, phone number, suburb/city).
- Booking and event details (e.g. date/time, venue/suburb, service type, party size).
- Preferences (e.g. skin type/finish preferences, inspiration references you share).
- Communications (messages you send via our forms, email, or social media).
- Website usage data (e.g. device information, approximate location, pages viewed), where enabled.
We try to only collect information that is reasonably necessary to provide our services or respond to you.
3. How we collect personal information
- Directly from you when you contact us, enquire, book, or communicate with us.
- Automatically through your use of our website (e.g. basic logs/analytics if enabled).
- From third parties where relevant (e.g. social media platforms if you message us there).
4. Why we collect, hold, use and disclose personal information
We may collect, hold, use and disclose personal information to:
- respond to enquiries and provide quotes;
- manage bookings (including confirmations, changes and scheduling);
- provide services and client support;
- improve our website and service experience;
- comply with legal and regulatory obligations; and
- send marketing messages (only where permitted — see section 8).
5. Who we disclose information to
We may disclose personal information to:
- service providers who help us operate our business (e.g. website hosting, email providers, analytics);
- professional advisers (e.g. accountants, legal advisers) where necessary; and
- authorities if required by law.
We do not sell your personal information.
6. Overseas disclosure
Some third-party service providers we use may store or process data outside Australia (for example, in the United States or other countries). This can happen with common platforms such as website hosting, analytics, and social media embeds.
Where we use overseas providers, we take reasonable steps to work with reputable services and protect personal information.
8. Marketing communications
If we send marketing emails or messages, we will do so in line with Australian spam laws (for example, providing a way to opt out/unsubscribe). You can also request to stop receiving marketing at any time by contacting us using the details below.
9. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes limiting access to business systems and using reputable service providers.
No method of transmission or storage is completely secure, but we work to maintain appropriate safeguards.
10. Access and correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will respond within a reasonable time.
11. Complaints
If you have a complaint about how we handle your personal information, please contact us first (see section 13). We will review and respond within a reasonable timeframe.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).
12. Changes to this policy
We may update this Privacy Policy from time to time by posting the updated version on this website. The “Last updated” date will change when we do.